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Total delivery time is composed of two parts.

The one part is the processing time, from your payment receiving date to the order pack-up date. As most of dressess on ABC.com are custom-made, here comes processing times which need 5-7 days.



Shipping Methods and Fee:

1.EMS

We normally use EMS to ship the dresses to worldwide. You will get your items within 14 business days. To most countries, we offer free shipping.

 

2.DHL/UPS

If you need faser shipping way, we have DHL or UPS for you to select, the shipping time is around 3-7 days. But that fast shipping way need extra shipping fee--$25, you can choose when order the products.

 

3.Air mail or others

If there are some countries that EMS can not arrive, we will send by Air mail or other ways, we will notice you when change the shipping method.This is also free.

 

Tracking Methods

After your order is dispatched, we will offer you tracking no. & website

There are two methods to get above information from us,

1. Visit our website and re-login to check the update status.

2. Check your e-mail, for we will send update status to your e-mail address.

Note: (If you can't check it immediately with the tracking no. , please wait with patience. 24 house are required by Express Company do uploading).

 

When receiving and signing for the cargo, you must inspect the cargo carefully to make sure whether it is perfect or not; you should send letter for us instead of signing for if it has any breakage; we will help you to process! But if after receiving and signing for said again the product has any question, we are generally irresponsible!

1.  If you find the parcel broken when delivery, please open the parcel to check whether items are kept intactly. If not, please refuse delivery. When the parcel is returned to us automatically, we will confirm if the damage is made during transportation. If yes, we will send you a new one of same model for exhcange or fully refund your money according to your request.

2.   If you want to return the parcel already signed by you, please email us to get the shipping address where your parcel can be returned to. We would have no responsibility for any missing parcel caused by returning to wrong shipping address without asking for our customer support's advice.

 

 

Unsuccessful or Wrong Delivery

For those customers who do not receive your parcel within the above total delivery time, please check with the local post office directly with your ID card or other valid certificate and the order information copy that you can print out when login to your registered account on our website.

 

If there are any problem,please feel free to contact us:Service@ABC.com